Kaadhya Foodtech is committed to protecting the privacy of customers, suppliers, website visitors, distributors, and other business contacts. This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected when individuals interact with Kaadhya Foodtech through business inquiries, orders, phone calls, email, online listings, social media pages, and any future website or digital platform.

Scope

This Privacy Policy applies to personal information collected by Kaadhya Foodtech in connection with its business operations, including enquiries about dehydrated food products, cold-pressed oils, jaggery, powders, wholesale supply, retail purchases, logistics, and customer support.

Information Collected

Kaadhya Foodtech may collect the following categories of information:

• • Name, company name, job title, and contact details such as phone number, email address, and postal address.
• • Order details, billing information, shipping address, GST or business registration details, and transaction history.
• • Communication records, including messages sent through phone, WhatsApp, email, IndiaMART, Justdial, LinkedIn, social media, or enquiry forms.
• • Technical information such as IP address, browser type, device details, cookies, and website usage data, if a website or online store is operated in the future.
• • Any information voluntarily shared for partnership requests, dealership applications, product enquiries, or complaint resolution.

How Information Is Used

Personal information may be used to:

• • Respond to enquiries and provide quotations, samples, catalogues, and order support.
• • Process purchases, dispatch products, manage invoicing, and provide after-sales service.
• • Maintain business records, comply with tax, accounting, and legal obligations.
• • Improve product offerings, customer service, packaging, delivery coordination, and business communication.
• • Send updates relating to products, services, offers, events, or operational notices, where permitted by law.
• • Prevent fraud, misuse, unauthorized transactions, and other harmful activity.

Legal Basis and Consent

Where applicable, Kaadhya Foodtech processes personal information on the basis of consent, contractual necessity, legitimate business interests, and compliance with legal obligations. By sharing information with Kaadhya Foodtech, the individual consents to its collection and use in line with this Privacy Policy, subject to applicable law.

Sharing of Information

Kaadhya Foodtech does not sell personal information. Information may be shared only when reasonably necessary with:

• • Transporters, delivery partners, payment processors, accountants, legal advisers, IT service providers, and packaging or logistics support vendors.
• • Online marketplace or business listing platforms used for customer enquiries and order coordination.
• • Government authorities, regulators, courts, or law enforcement agencies when required under applicable law.
• • Business partners or distributors, but only to the extent necessary to fulfill an enquiry, order, or service request.

Data Retention

Personal information is retained only for as long as necessary for business, legal, tax, regulatory, dispute-resolution, or record-keeping purposes. Once no longer required, the information will be deleted, anonymized, or securely archived, depending on operational and legal requirements.

Data Security

Kaadhya Foodtech takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include controlled access to records, secure devices, password protection, restricted sharing, and periodic review of data handling practices.

Cookies and Digital Tracking

If Kaadhya Foodtech launches a website, mobile application, or online ordering platform, cookies and similar technologies may be used to improve functionality, analyze traffic, remember user preferences, and enhance the user experience. Users may manage cookie preferences through browser settings, subject to certain functional limitations.

Rights of Individuals

Subject to applicable law, individuals may have the right to:

• • Request access to the personal information held about them.
• • Request correction or updating of inaccurate or incomplete information.
• • Withdraw consent, where processing is based on consent.
• • Request deletion of information, subject to legal or contractual retention requirements.
• • Object to or restrict certain processing activities.

Requests may be made using the contact details listed below. Kaadhya Foodtech may take reasonable steps to verify identity before acting on a request.

Children's Privacy

Kaadhya Foodtech does not knowingly collect personal information from children through its business operations. If any such information is identified as having been collected unintentionally, reasonable steps will be taken to delete it.

Third-Party Links and Platforms

Kaadhya Foodtech may receive enquiries or maintain business profiles on third-party platforms such as IndiaMART, Justdial, LinkedIn, or social media services. Any personal information submitted through those platforms is also subject to the privacy practices and terms of the relevant platform.

Compliance

Kaadhya Foodtech may handle personal information in accordance with applicable Indian laws and digital privacy requirements, including general legal obligations relevant to commercial communications, invoicing, customer records, and online interactions.

Policy Updates

This Privacy Policy may be updated from time to time to reflect legal, operational, or technological changes. The revised version will become effective from the date stated at the top of the policy.

Contact

For questions, requests, or complaints relating to privacy or personal information, users may contact Kaadhya Foodtech through its official business contact channels, including its marketplace or directory listings currently in public use.